I’m responsible for improving the experience of our customers and supply chain efficiencies. At the moment I’m leading a change management programme for an ongoing ordering project. This has resulted in the development of myForFarmers, a system which aims to be a one-stop online shop for livestock feed orders.
As part of the project to create myForFarmers I have been preparing user requirements and working with the developers to establish what needs to be built. My colleagues and I are now testing the programme, before then focusing on training all internal colleagues and implementing the system with our customers. I’m really proud of what we have achieved with the myForFarmers project over the past 18 months and I’m looking forward to introducing our customers to the system.