The trio will be responsible for confirming customers’ deliveries and advising of any changes along with discussing monthly pricing. They will act as first point of contact for customer queries, invoice issues and complaints and will offer sales support for traders during campaign periods.
Paula Parker, Trading Manager said: “We welcome this new team which will strengthen our customer first approach and make Forfarmers moist and liquid feeds easier to do business with. The creation of this new team builds on Strategy 2025 and will fortify our customer relations and help us service their needs better. It will also enable us be more proactive and provide a clear contact point for our customers.”
The team can be contacted on 01509 501830 option 2.