The work ethic and team at Newcastle-Under-Lyme are fantastic. I feel lucky to work for such a great company where I feel part of the family and bigger picture.
At Newcastle we have a team of 22 drivers and they work shifts patterns which cover us 24 hours a day. The drivers start at 05:00 and we operate 6 days a week. We try to be as flexible as possible so that we can fit in with customer demands and requirements.
As a department we are responsible for the safe delivery of high quality feed to customers across the region. We also manage compliance, driver welfare, budgeting, vehicle maintenance and project management on a daily basis. We are a busy team of three, Ian Biddulph is a great Assistant Transport Manager and Paul Pancutt is our Co-ordinator. We work really well together and communication is really key, especially during busy periods such as Christmas. As a team we each have our own strengths and areas of expertise and we try to use these our advantage.
How do you keep challenging yourself?
No two days are ever the same, the changing volumes and situations mean the team and I have to adapt our plans and act quickly. Due to the nature of our roles, forecasting and coordinating logistics involves a lot of organisation and problem solving. We have a great team of drivers of varying experience and years of service and I think this mixture helps keep the team dynamic positive and fun, and also for me to keep challenging myself.