“As a Senior Sales Executive, my role consists of working together with beef, sheep and dairy farmers to help them to improve performance of their animals and farm. ForFarmers has a wide range of high quality and carefully formulated feed products. I am therefore able to provide advice and guidance of this portfolio to customers and together we work out the best ration or solution for the animals and setup.”
“Usually I’m out on the road visiting customer and prospects across the area. However, with the recent Covid-19 outbreak, all sales employees have been required to work from the safety of their own home. Rather than face to face visits, I have been able to communicate with my customers over the phone. It’s not quite the same but necessary under the current Government guidelines.”
“ForFarmers has been proactive during this period and we have been able to send out sample packs for example, silage kits to customers. This has enabled us to keep things moving and update formulations and rations. Whatever the weather or even Covid-19, farming still continues. During this time teamwork has been crucial, together the Customer Service teams we have continued to communicate key messages and provide the highest level of service that our customers are used to.”
“When visiting customers, it’s important to find out their goals and monitor performance and output along the way. My role is quite varied and one morning I might be running through dairy costings with a customer and in the afternoon I might be taking soil samples and reviewing nutrient management plans. Knowing your inputs and outputs is vital in farming, and this helps to ensure that customers are achieving their goals, economically but also conforming to environmental requirements of their production system.”
“I work with customers across the board from dairy costings, to silage sampling, ration formulation and ensuring that they have sufficient production of home grown forage to lower their production costs. I’ve known some of my customers for years and taking them on a journey is so rewarding for all parties.”