“Like many other jobs I have had to adapt my role due to the Coronavirus pandemic. My usual day would consist of travelling to multiple farms, customers and prospective clients whilst racking up the miles. I now find myself mainly office based communicating with customers and colleagues via phone calls, skype meetings and emails. “
“This last year has been rather unusual, however I have looked at it as an opportunity. Whilst providing advice to customers on the phone I have been able to discuss a more diverse range of products that we offer such as fertilisers and traded commodities as well as feed. This has allowed me to utilise the total feed portfolio that ForFarmers provides.”
“It hasn’t always been smooth running, relying on technology, WIFI, keeping motivated and finding new innovative ways to sell our products to prospective customers, plus trying not to eat your quota of biscuits for the day with your first cup of coffee! I am thankful to the Exeter team for always being at the end of the phone for support and encouragement when needed.”
“I have been fortunate that my customers have been great during this pandemic. We have found alternative ways to overcome challenges together. For example some customers have taken their own silage samples and posted them so that they can be analysed. The advancement of mobile phones and better signal in rural areas has also really helped. I’ve even FaceTimed customers to look at dung samples or to monitor the condition of their livestock.”
“Our drivers have continued to deliver feed across the country and they have been adhering to protocols and distancing rules so that everyone on the farm stays safe.”